Expert and absolutely free of charge.
In the current political and economic climate with a government that says it is determined to erase what it calls our 'benefits culture' welfare benefits advice is incredibly important to disabled people. We have a number of staff who deal specifically with benefits enquiries, and who can assist with completing benefits application forms and support cases up to appeal and tribunal level. We support thousands of local people throughout Carlisle and Eden each year and we do so without charging anything for our services. The many testimonials we receive from satisfied service users describe the high quality of our service as well as the commitment and sensitivity of our advisers.
Our highly skilled and experienced locally-based Advisers provide free benefits advice and support, including help with Appeals and Tribunals, throughout the Carlisle and Eden districts of Cumbria.
With the roll-out of Universal Credit we are receiving an increased, and ever increasing, number of enquiries from people needing help so please be patient as you may have to wait a while for an appointment.
Sue Thomson, below, is the Service Co-ordinator and Welfare Benefits Adviser in the Carlisle area. Her telephone number is 01228 672446 and email address firstname.lastname@example.org.
Sue is assisted by Kathy Parkin (pictured below) a volunteer Adviser with many years of experience.....
.... and Ian Rowley, who works part-time and covers Carlisle district.
Benefits Advice in Eden District
Kat Foster, picture below, is available to support people living in Eden District who need benefits advice. She works Mondays and Tuesdays and can be contacted on the Benefits Advice Line: 01228 672446, or via email email@example.com.
If you have a benefits enquiry please telephone one of the Advisers, and if they are not available call our office on 01228 674882, or e-mail enquiries can be made via firstname.lastname@example.org. The office is open Monday to Friday 9am to 3pm.
All of our Advisers make home visits for those who cannot get to an office, ask and one of the Advisers will arrange to come and see you in your home.